Adjona Technology / Projects & Ongoing Support
Microsoft 365 · Workflow Automation · IT Leadership · Ongoing Support
Projects & Ongoing Support
Alongside our core Microsoft 365 security, governance and AI readiness work, Adjona Technology supports organisations with practical IT leadership, Microsoft 365 improvement projects and low-code workflow automation. These services are usually scoped after an initial conversation or review, so the work is proportionate to your organisation's size, risk profile, internal capacity and governance needs.
Adjona Technology is not a break/fix helpdesk. Our focus is on governance, security, Microsoft 365 improvement and practical technology leadership. This page covers work that does not fit a fixed package — for fixed-scope implementations, see our Solution Packages.
01
IT Leadership
Fractional IT
Manager
Charities
Care Providers
CICs
SMEs
IT Leadership
Experienced IT management support for organisations that need practical technology leadership but are not ready to employ a full-time IT manager. Adjona Technology can provide part-time support to help senior leaders, trustees and managers make better decisions about Microsoft 365, security, suppliers, systems and digital operations.
This can include
Reviewing IT priorities, risks and current arrangements
Helping plan improvements across Microsoft 365, security and cloud services
Supporting technology budgeting and supplier conversations
Improving documentation, access control and operational processes
Providing practical guidance to leadership teams and trustees
Helping keep IT decisions aligned with governance, compliance and service delivery needs
This is designed for charities, care providers, CICs and smaller businesses that need steady IT oversight without the cost or commitment of a full-time IT management role. Available as a monthly arrangement following an initial review or discovery call.
02
Microsoft 365
Microsoft 365 Housekeeping &
Governance
Teams
SharePoint
OneDrive
Permissions
Many organisations grow into Microsoft 365 gradually. Over time, Teams, SharePoint, OneDrive, mailboxes, groups and permissions can become difficult to manage. Adjona Technology can help bring structure and control back into your Microsoft 365 environment.
This can include
Reviewing Teams, SharePoint and OneDrive structure
Reducing over-sharing and inappropriate access
Improving user onboarding and leaver processes
Reviewing admin roles and privileged access
Tidying groups, mailboxes and shared resources
Creating practical governance guidance for staff and managers
The aim is to make Microsoft 365 easier to manage, safer to use and better aligned with how your organisation actually works.
03
Automation
Workflow Automation &
Operational Systems
Forms
Power Automate
SharePoint
Teams
Many small organisations still rely on spreadsheets, inboxes, WhatsApp messages and manual follow-up to manage important operational processes. Adjona Technology can help design practical Microsoft 365 workflows using tools such as Microsoft Forms, SharePoint, Power Automate and Teams.
This can support
Enquiry and referral tracking
Assessment or intake workflows
Staff, volunteer or trustee onboarding
Safeguarding or escalation notifications
Task assignment and follow-up reminders
Management summaries and operational reporting
Our approach is not automation for its own sake. The goal is better control, clearer accountability and more reliable evidence of what happened, when and who needed to act. For sensitive workflows involving service-user, clinical, safeguarding or personal information, the design would need appropriate review by the organisation's own responsible leads before live use.
See a worked example — Case & Assessment Workflow Package →
04
Microsoft 365
SharePoint, Teams &
OneDrive Improvement
SharePoint
Teams
OneDrive
Permissions
We help organisations move away from confusing file storage, duplicated documents and uncontrolled sharing. This is especially useful where documents are hard to find, staff are unsure where to save files, or confidential material is too widely accessible.
Support can include
Reviewing existing document storage
Designing a clearer SharePoint structure
Setting up practical permissions
Creating Teams and channels that match real working practices
Reducing unnecessary access to confidential information
Supporting migration from ad hoc folders or legacy storage
Producing simple staff guidance
05
Security
Email Security &
Deliverability
SPF
DKIM
DMARC
M365
Email remains one of the biggest operational and security risks for smaller organisations. Adjona Technology can review and improve your email setup. This is particularly useful after domain changes, Microsoft 365 migrations, website changes or recurring problems with messages being blocked, spoofed or marked as spam.
This can include
SPF, DKIM and DMARC configuration
Mail flow and domain authentication
Phishing and impersonation risk
Microsoft 365 mailbox security settings
Junk folder and delivery issues
Practical email security guidance for staff
06
Governance
Compliance &
Evidence Support
GDPR
CQC
Funders
Trustees
Good governance depends on being able to show what controls are in place and how decisions are managed. Adjona Technology can help organisations create practical evidence around their systems, processes and controls — supporting trustee assurance, funder confidence, tender responses, CQC readiness, commissioner expectations and internal management oversight.
Evidence can cover
Supplier and system oversight
Retention and information management
Staff and volunteer processes
07
AI
AI & Copilot
Readiness
Copilot
Permissions
Governance
Azure AI
Before adopting Microsoft Copilot or other AI tools, organisations need to understand their data, permissions and governance. Adjona Technology can help assess whether your Microsoft 365 environment is ready for responsible AI use.
This can include reviewing
SharePoint and OneDrive permissions
Sensitive information exposure
Data structure and document quality
Staff guidance and acceptable use
Governance controls before rollout
The starting point is simple: get the foundations right before introducing AI into everyday work.
Get Started
Need practical support beyond
a one-off review?
Start with a short conversation about your current Microsoft 365 setup, operational pressures and governance concerns. We will help identify whether you need a focused review, a scoped improvement project, or ongoing fractional IT management support.